HP Launches CloudSystems Solutions In Asia

US computer technology company HP has launched its Converged Cloud solutions programme in the Asia Pacific and Japan region. The company hopes the addition will simplify and encourage the use of cloud technology in the area, CRN reports. Customers can select from 15 HP CloudSystem solutions, according to operating system and requirements for extra hardware and licences.

How Contractors, Consultants & Architects manage their work with CRM:

Share Information

Make the most of all your clients, contacts, projects and leads with one single database - accessible both in and out of the office.

Improve Business Development Effectiveness

Profile clients and key industry sectors for targeted marketing and corporate hospitality. Measure the value of all your KPI project leads.

Reduce Bid Costs

 Co-ordinate your activities for pre-quals and RFPs, understand which projects are won or lost and access real time information on the bid pipeline.

Deliver Superior & Consistent Service Levels

Create, assign and manage RFIs and client service issues from initial contact through to resolution.

Manage Client & Project Documentation

Quickly search for and locate relevant client and project documentation.

Make Informed Decisions

Report on bids by client, region, industry sector and discipline and identify trends and opportunities.

Use Easily

Manage all your contacts and projects from within Microsoft Outlook – the tool you already use every day.

Work from Anywhere

Access the same information with Microsoft Outlook on your laptop or via a web browser. Access your diary, key contacts and activities via a wireless handheld device.

CRM Software Market Share for the Middle East:

Marketing Research Company Gartner forecasts that CRM software sales will rise by 19.7 percent in 2008, to $113.8 million, in the Middle East and Africa (MEA) region and that the MEA region will experience a compound annual growth rate (CAGR) of 12.9% from 2007 to 2012.

Gartner also expects software-as-a-service (SAAS) to gain popularity in the Middle East. However, not at the same aggressive rates experienced elsewhere. "In terms of SAAS uptake in North America and parts of Western Europe, that's been very quick and it's been growing quite significantly year on year. However, in the Middle East we expect the uptake to be a little bit slower and follow the trend of continental Europe, places like France and Germany as opposed to places like the UK and Netherlands which have been faster adopters of SAAS."

According to the Annual Middle East Call Centre/CRM conference, CRM adoption among Middle Eastern countries has surpassed 20 percent annual growth and The Middle East Contact Centre market is currently witnessing a 30% growth rate in the number of agent positions.

Source: Gartner Research for Middle East (Dubai).