Better relationships for better business. Efficient
communication with ones customers and partners are vital for organizations. The
CANIAS ERP CRM Module establishes the basis for efficient communication with
unique features. It offers a central communication platform with an advanced architecture
either as a stand-alone module or an integrated solution.
CRM Features:
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Centralized communication platform
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Standalone or integrated versions
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Intuitive user interface
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User-friendly user authorization features
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Platform independent
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Remote Access
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Seamless integration with other ERP modules
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Customer contact management:
- - Customer and prospect data administration
- - Contact planning, contact history
- - Telemarketing support
- - Campaign management
- - Circulars, e-mails, letters
- - Questionnaires
- - Customer group analysis
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Integration of Service Management, Sales Management and Document Management
functions
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Integration with CANIAS ERP Collaborator module:
- - E-mail client
- - Agenda
- - Task manager
- - Activities Management
- - Delegation and reminder
- - Address book management
- - Short messenger
